Managing Your Alice POS Users
How to create a new user or employee Before creating a new user or employee they first must be created as a contact. Find the contact that you set to become a user or employee and double click on it. Click on the Admin button in the top right corner. ...
How to Create a Quote In the Invoice module, select Quotation under Invoice Information on the left-hand side of the screen. Click OK in the popup window to confirm. Add your customer and your items to your invoice. Finalize the transaction. It's ...
How to configure Repair Services If you offer repair services, you can use services offered by the Master Alice POS. Click on the Setup gear at the top right of your screen. Click on the Service tab and select Repair. Check Activate in my store for ...
Refunding with a receipt First, you must find the invoice by either looking up the invoice number or use the Display available reports icon. Alternatively, scan the receipt's barcode. Select the Item navigation view in the new window. Right-click on ...
Managing RMA Items
When one of your products is defective, whether it be for customer returns or problematic in-stock products, you can use the RMA status to track the product's status: The RMA process is only applicable to Serialized type products. If it is required ...